Kerio Technologies
  • Latest version:

    2.5.4 Patch 1
    Released on:

    Mar 31 2017

    Prior to installation, please read the Quick Start Guide .

    Product Updates for Existing Users

    Bootable CD - ISO Image

    322
    MB
    VMware Virtual Appliance (VMX)

    258.66
    MB
    VMware Virtual Appliance (OVF)

    263.52
    MB
    Upgrade Image

    259.36
    MB
    Provisioning Developer Doc (ZIP)

    0.31
    MB

    KERIO PHONE

    Windows

    Kerio Phone for Windows (32 bit)
    57.3 MB
    Kerio Phone for Windows (64 bit)
    57.3 MB

    macOS

    Kerio Phone for macOS
    47.9 MB

    Linux

    Kerio Phone for Linux (Debian, Ubuntu)
    32.6 MB

    KERIO OPERATOR SOFTPHONE APP

    iOS

    Kerio Operator Softphone App for Apple iOS devices

    Android

    Kerio Operator Softphone App for Android devices
    Rescue flash image

    368
    MB
    USB script for factory reset
    2.5
    kB
    USB script for password reset
    0.6
    kB

    Interested in joining the beta testing program?
    Sign up today .

  • Latest version:

    2.5.4 Patch 1
    Released on:

    Mar 31 2017

    Prior to installation, please read the Quick Start Guide .

    System Requirements

    Minimum Hardware

    Intel Celeron 1 GHz or equivalent
    512 MB RAM
    8 GB hard drive
    Ethernet card

    Recommended Hardware

    Intel Core Duo 2 GHz or equivalent
    2 GB of memory
    16+ GB hard drive
    Ethernet card

    Virtual Appliance

    Intel Core Duo 1,5 GHz or equivalent
    512 MB RAM assigned to the virtual machine
    8 GB HDD space assigned for OS, product, configuration, and logs
    1 assigned virtual network adapter

    VMware Hypervisor

    VMware Workstation 9 or 10
    VMware Player/Player Plus 5 or 6
    VMware ESXi 5.1 or 5.5

    Supported Phone Cards*

    Digital (1-port T1/E1): Digium TE121, Digium TE122, Digium TE131, Digium TE 132, Digium TE133, Digium TE 134
    Digital EuroISDN: Digium B410P (4-port), Allo BRI card (experimental)
    Analog: Digium TDM410 (4-port analog FXO), Digium A4 Series (4 port analog FXO)

    * Digium hardware cards are available through Digium reseller network.

    Multi-language Support

    Administration Interface

    English, Czech, German, French, Italian, Russian

    Kerio Operator Softphone

    English, Czech, German, Spanish, French, Italian, Russian, Croatian, Hungarian, Dutch, Polish, Brazilian Portuguese, Swedish

    Preloaded Voice-prompt Sets

    American English, British English, Czech, German

    KERIO OPERATOR SOFTPHONE

    Linux

    Debian 8 (Jessie)
    Ubuntu 16.04

    macOS

    macOS 10.12 Sierra
    OS X 10.11 El Capitan
    OS X 10.10 Yosemite

    Windows

    Windows 7 and up (64 bit only)

    Web Browsers

    Chrome 48 and higher
    Firefox 44 and higher
    Internet Explorer 10, 11
    Microsoft Edge 25 and higher
    Safari 9 and higher

    *Audio/video calls from a browser requires Chrome or Firefox

    KERIO OPERATOR SOFTPHONE APP

    iOS

    iOS 8.0 or later
    iPhone, iPad, and iPod touch

    Android

    Android 4.1 and higher

    Cisco

    7940, 7941, 7960, 7961, 7940G, 7942G, 7960G, 7970

    Cisco / Linksys

    PAP2T, SPA1001, SPA112, SPA122, SPA901, SPA921, SPA922, SPA941, SPA942, SPA962, SPA301-G2, SPA303-G2, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, SPA514G, SPA525G, SPA525G2, SPA3102, SPA8000

    Grandstream

    GXP1100, GXP1105, GXP1160, GXP1165, GXP1400, GXP1405, GXP1450, GXP1610, GXP1620, GXP1625, GXP1628, GXP1630, GXP2100, GXP2110, GXP2120, GXP2124v2, GXP2130, GXP2135, GXP2140, GXP2160, GXP2170, GXP2200, GXV3140, GXV3175, GXV3175v2, GXV3240, GXV3275

    Htek

    UC802P, UC803P, UC842, UC862, UC924, UC926, Unicorn 3001, Unicorn 3002

    Mitel / Aastra

    6730i, 6731i, 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i CT, 6863i, 6865i, 6867i, 6869i, 9143i, 9480i, 9480i CT

    Polycom

    IP321, IP331, IP335, IP450, IP550, IP560, IP650, IP670, VVX300, VVX310, VVX400, VVX410, VVX500, VVX600, VVX1500, IP5000, IP6000, IP7000, Soundstation Duo
    Supported firmware: version 3.3.0 and above

    Snom

    300, 305, 315, 320, 345, 360, 370, 710, 715, 720, 725, 745, 760, 820, 821, 870, M3, M9, M300, M700, M25, M65, Meeting Point, PA1, D375, D765

    Ubiquiti UniFi

    UVP, UVP-PRO, UVP-Executive

    Yealink/Well

    T18P, T19P, T20P, T21P, TP21 E2, T22P, T23P, T23G, T26P, T27P, T28P, T29P, T32G, T38G, T41P, T42G, T46G, T48G, VP530, W52P, CP860, VP530
    Supported firmware: version v70 and above

    Kerio Operator Box V300

    Kerio Operator Box 1220 (discontinued)

    Kerio Operator Box 3230 (discontinued)

    Capacity

    Concurrent calls
    180
    Transcoded calls when using Opus codec reduces the number of concurrent calls.
    100
    250
    Concurrent recorded calls
    30
    10
    10
    Conferences
    Unlimited. Number of participants must be smaller than the number of concurrent calls
    Voicemail storage
    up to 28 GB
    up to 28 GB
    up to 28 GB

    Hardware (only available in US, Canada, APAC and EU)

    Chassis
    Desktop - fan-less-design
    Desktop - fan-less-design
    1U rack mount unit
    Dimensions (in/mm)
    6.9 x 5.7 x 1.7in / 177 x 145 x 44mm
    9.8 x 7.6 x 1.6in / 250 x 194 x 40mm
    16.8 x 14.4 x 1.7in / 426 x 365 x 44mm
    Weight (lb/kg)
    2.6lb / 1.2kg
    4.4lb / 2kg
    15lb / 6.8kg
    Ethernet
    4 x 10/100/1000 RJ-45
    6 x 10/100/1000 RJ-45
    8 x 10/100/1000 RJ-45
    Other ports
    2 x USB 2.0, 1 x RJ-45 console port
    2 x USB 2.0, 1 x RJ-45 console port
    2 x USB 2.0, 1 x RJ-45 console port
    Power input
    36W
    40W
    200W
    Hard disk drive
    32 GB SSD
    32 GB SSD
    32 GB SSD
    Memory
    4 GB
    4 GB
    4 GB DDR3 1333 SDRAM
    Processor
    Intel Atom C2558 Quad Core 2.4 GHz
    Intel Atom Dual Core 1.8 Ghz
    Intel Core i3-2120 3.3 Ghz

    Hardware Options

    PRI - T1/E1 (24/30 concurrent calls)
    N/A
    N/A
    Digium TE131F 1-port card
    Warranty options
    Standard 1-year warranty
    Standard 1-year warranty
    Standard 1-year warranty
  • Kerio Operator - Third-Party Tools

    Kerio Operator is more than just a business phone system. Using VoIP, it simplifies voice communications while offering advanced phone features typically associated with enterprise phone systems. Click to Call from Kerio Connect client, Google Chrome & Firefox is available as part of the standard license. For additional integrations, below is a list of third-party solutions that integrate with Kerio Operator through AMI.








  • Tested SIP Providers

    To test Kerio Operator you will need a trial SIP trunk. We have tested Kerio Operator with a variety of SIP providers around the world and prepared knowledge base articles about how to configure Kerio Operator to work with them. Choose any of the tested SIP providers and request a trial SIP trunk. If you have successfully tested Kerio Operator with a SIP provider not listed on this page, feel free to let us know and we will update the list.


    Worldwide

    Net2Phone - Integration Guide | Website

    Skype Connect - Integration Guide | Website


    USA

    nexVortex, Inc. - Integration Guide | Website

    MegaPath - Integration Guide | Website

    VoicePulse, Inc. - Integration Guide | Website

    Bandwidth.com CLEC - Integration Guide | Website

    SIP.US - Integration Guide | Website

    Teliax - Integration Guide | Website

    TelePacific - Integration Guide | Website

    Vitelity - Integration Guide | Website


    UK

    sipgate GmbH - Integration Guide | Website

    VOIP-unlimited - Integration Guide | Website


    Germany

    easybell GmbH - Integration Guide | Website

    equada GmbH - Integration Guide | Website

    QSC AG - Website

    sipgate GmbH - Website


    Austria

    fonira Telekom GmbH - Website

    comm-IT EDV DienstleistungsgmbH - Website

    kabelplus GmbH - Website

    sipcall by Backbone Solutions AG - Website

    Switzerland

    sipcall by Backbone Solutions AG - Website

    Canada

    Telephonic.ca (CAN) - Integration Guide | Website

    NEXCO Networks (CAN) - Integration Guide | Website


    Australia

    ISPhone - Integration Guide | Website

    Exetel - Integration Guide | Website


    Netherlands

    Breezz - Integration Guide | Website


    France

    Devopsys - Integration Guide | Website


    Italy

    VoipVoice - Integration Guide | Website

    ActiveNetwork s.p.a - Integration Guide | Website

    Multiwire - Integration Guide | Website


    Denmark

    PlusTEL ApS - Integration Guide | Website


    Czech Republic

    vox.802.cz - Integration Guide | Website

    Netphone - Integration Guide | Website

    ha-loo - Integration Guide | Website

    Xphone - Integration Guide | Website

    Fayn - Integration Guide | Website

  • Latest version:

    2.5.4 Patch 1
    Released on:

    Mar 31 2017

    Please read the Release History .

    Introducing Operator 2.5

    This major version of Kerio Operator provides significant updates and performance improvements in the Kerio Operator server and a new version of Kerio Operator Client. Kerio Operator 2.5 also integrates with MyKerio , Kerio's cloud-based centralized administration platform.

    New user experience for Kerio Operator Client

    The web based Kerio Operator Client is renamed to Kerio Phone and comes with a complete design revamp. The softphone is also available as a stand-alone desktop application for Mac, Windows, and Linux. Kerio Phone supports phone/video calls directly from browsers or the desktop application.

    Asterisk 13

    Asterisk has been updated to the current Long Term Support version, Asterisk 13. This update provides performance improvements along with support for WebRTC which allows browser calls.

    Video calls in the Kerio Operator Softphone

    Kerio Operator 2.5 supports video calls directly from browsers or the desktop application.

    Kerio Operator Softphone uses the VP8 codec for video calls. Unlike audio streams, video cannot be transcoded in real-time on the Kerio Operator server. Because of that, you can make video calls only to devices/applications that support VP8, for example, to another Kerio Operator Softphone.

    MyKerio integration

    Kerio Operator 2.5 can be managed remotely via the MyKerio service. The IT administrators who need to manage multiple Kerio devices (Kerio Control or Kerio Operator) can now do it easily in one place. MyKerio can be used for configuration backups and as a relay for sending email notifications. Configuration backup to Samepage is no longer supported.

    Shared definitions among devices in the same organization will be supported in the future, as well as the zero-touch MyKerio provisioning for Kerio Operator hardware appliances.

    Read more in our Knowledge Base: Adding Kerio Operator to MyKerio

    Opus codec

    Kerio Operator 2.5 supports the Opus audio codec. Technically, Opus is a merger of SILK (original Skype codec) and Xiph.Org's CELT. Opus can adapt to variable bandwidth - it is able to encode audio to bitrates from 6 bks/s up to 512 ks/s. It works with sampling frequencies from 8 KHz (the standard frequency for codecs like G.711) up to the high-end of 48 kHz. Opus is covered by several patents but the license allows a royalty-free use.

    Firebird update

    The Firebird configuration database has been updated. The new version of Firebird improves the stability and performance of the system.

    See the Downgrading section below for information about downgrades.

    New built-in web server

    Kerio Operator 2.5 uses Nginx as a new built-in web server. Nginx provides notable performance improvements in the Kerio Operator administration interface and in Kerio Operator Softphone.

    Reliable email sending

    Kerio Operator 2.5 improves sending of email messages from Kerio Operator, such as notifications and voicemail forwarding. All outbound email messages are handled by an integrated queueing mail server.

    Support for Ubiquity phones

    Kerio Operator 2.5 comes with auto-provisioning support for Ubiquity UniFi phones.

    Support for Htek phones

    Kerio Operator 2.5 comes with auto-provisioning support for Htek models UC803P, UC842, UC862, UC924, UC926, Unicorn 3001, Unicorn 3002.

    Downgrading

    Downgrading from version 2.5.0

    If you do a fresh installation of Kerio Operator 2.5.0, you cannot downgrade to previous versions (2.4.x and older). Version 2.5.0 uses a new configuration database format.

    Kerio Operator 2.5.0 retains the old database. If you upgrade to Kerio Operator 2.5.0 from an earlier version, you can downgrade back without limitations.

    Backups

    Backups to Samepage

    Configuration backups to Samepage have been discontinued. If you were using the backup to Samepage in Operator 2.4.X, please reconfigure your backup to use either FTP or MyKerio.

    Saving recorded calls in Samepage is also no longer supported. You can use FTP to save recorded calls outside of the Kerio Operator server.

    Release history

    The Kerio Operator Release History is available at

    http://www.kerio.com/support/kerio-operator/release-history .

    Feedback

    To discuss the new features visit the Kerio Operator forum: forums.kerio.com .

    To give feedback for the new features, see Providing feedback for Kerio products .

    Open Source Software Notice

    Kerio Operator includes open source software. The complete open source code packages of these components are available in Kerio Software Archive at http://download.kerio.com/archive/ .

    Legal Notice

    snom® is a registered trademark of snom technology AG.

    Linksys® is a registered trademark of Cisco Systems, Inc.

    Cisco® is a registered trademark of Cisco Systems, Inc.

    Polycom® is a registered trademark of Polycom, Inc.

    Salesforce® and Salesforce.com® are registered trademarks of salesforce.com, Inc.

    Grandstream® is a registered trademark of Grandstream Networks, Inc.

    Aastra® and Mitel® are registered trademarks of Mitel Networks Corporation.

Zalety telefonii IP

Jak zredukować koszty i usprawnić komunikację dzięki Kerio Operator.
ZOBACZ »

Nowości Kerio Operator 2.5

Połączenia głosowe i wideo z komputera, scentralizowane zarządzenie urządzeniami Kerio Operator dzięki MyKerio i nie tylko.
ZOBACZ »

Konfiguracja i zarządzanie urządzeniami

Dowiedz się jak konfigurować i zarządzać telefonami Kerio Operator.
ZOBACZ »

Kerio Operator - dlaczego VoIP?

Techniczne i biznesowe zalety VoIP.
ZOBACZ »

Nowości Kerio Operator 2.4

Nowe funkcje Kerio Operator 2.4.
ZOBACZ »

Specyfikacja Kerio Operator

Przegląd Kerio Operator: funkcje i korzyści. DOWIEDZ SIĘ WIECEJ »

Case Study: Jacobs Media

Jacobs Media obniża koszty telekomunikacyjne o 75% z szybką i łatwą instalacją. LEARN MORE »

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